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Privacy Policy

You should carefully read this entire Privacy Policy before using and/or submitting information on the Ebb Therapeutics (“Ebb,” “we,” “us,” “our”) web sites (“Site” or “Sites”). By using the Site and participating in the services offered on the Site or available through the Site’s applications AND/OR PURCHASING OUR PRODUCTS (“PRODUCTS”) BY OR THROUGH THE SITES, you acknowledge that you have read and agree to this Privacy Policy, and you consent to our collection, use and disclosure of your information as described below. This Privacy Policy is incorporated into and is subject to the terms of Ebb’s Terms of Use Agreement.

Site Visitors

Like most web site operators, Ebb collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how Ebb’s visitors use the Site. From time to time, Ebb may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of the Site. Ebb also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Ebb only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to the Site choose to interact with Ebb in ways that require Ebb to gather personally-identifying information. The amount and type of information that Ebb gathers depends on the nature of the interaction. Those who engage in transactions with Ebb are asked to provide additional information, including, as necessary, the personal and financial information required to process those transactions. In each case, Ebb collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Ebb. Ebb does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Site-related activities.

Aggregated Statistics

Ebb may collect statistics about the behavior of visitors to the Site. Ebb may display this information publicly or provide it to others. However, Ebb does not disclose personally-identifying information other than as described below.

California Privacy and “Do Not Track” Disclosure

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding 2017 sharing activities). To obtain this information from us, please send an email message to with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing (if any) will be included in our response.

California law requires web sites to explain certain online practices regarding tracking of visitors.  Some web browsers have a “Do Not Track” feature that lets a user allow its browser to notify web sites that the user does not want to have his or her online activities tracked. Our Sites currently do not respond to such browser-initiated signals.


We do not knowingly collect any personal data from children under the age of 18. By using the Site, you acknowledge that you are at least 18 years of age.

Protection of Certain Personally-Identifying Information

Ebb takes measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Ebb stores personal information that it collects via the Site in secure operating environments that are not available to the public. Ebb discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Ebb’s behalf or to provide services available at the Site, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Site, you consent to the transfer of such information to them. Ebb will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Ebb discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Ebb believes in good faith that disclosure is reasonably necessary to protect the property or rights of Ebb, third parties, the public at large or as otherwise required by law. If you are a registered user of a Site and have supplied your email address, Ebb may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Ebb and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.


Ebb operates in the United States and follows the information and consumer protection laws of the United States and its individual states as applicable. If you reside or are located in a different country, the data protection laws of that country may differ in the ways your personal information is protected. When you interact with our service you signify to us that you consent to the transfer and processing of your personal information in the United States, in accordance with United States laws, and as explained in this Privacy Policy. We will respond to requests you may have about your personal information as described below.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the web site each time the visitor returns. Ebb uses cookies to help Ebb identify and track visitors, their usage of the Site, and their web site access preferences. Ebb visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Site, with the drawback that certain features of the Site may not function properly without the aid of cookies.

Business Transfers

If Ebb or substantially all of its assets are acquired, or in the unlikely event that Ebb goes out of business or files for bankruptcy, user information may be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Ebb may continue to use your personal information as set forth in this Privacy Policy.

Ads and Links

Ads appearing on any of the Site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Ebb and does not cover the use of cookies by any advertisers. Ebb has no control over, and no responsibility for, the cookies or other technologies used in third-party advertisements or for the use or disclosure of information collected through third-party advertisement cookies or other technologies that you may encounter in connection with your use of the Site. Further, the Site may contain links to other websites. Ebb is not responsible for the privacy practices or the content of such websites.


Ebb may offer various forums where you can communicate with individuals and groups (blogs).  Please note that ideas you post and information you share may be seen and used by other users, and we cannot guarantee that other users will not use the ideas and information that you share on the Site. Therefore, if you have an idea or information that you would like to keep confidential and/or do not want others to use, or that is subject to third-party rights that may be infringed by your sharing it, do not share it on the Site. We are not responsible for a user’s misuse or misappropriation of any content or information that you post, upload or transmit within the Site.

Marketing Purposes

We will not disclose your personal health data or profile data to third parties for marketing purposes, unless you specifically and explicitly consent.  If you did consent to this, you may withdraw your consent for such future disclosures at any time, although any such withdrawal would not affect any data shared before the change was processed.

Privacy Policy Changes

Although most changes are likely to be minor, Ebb may change its Privacy Policy from time to time, in Ebb’s sole discretion. Ebb encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this Site will constitute your acceptance of any change to this Privacy Policy.

Contacting Us

If you have any questions about this Privacy Policy or other matters that relate to it, you may contact us at: or (800) 381-1145.